FAQ

General

The process begins with selecting your suit style, fabric, and customization options on our website. You’ll then provide your measurements using our detailed guide, and our team will craft your suit to your specifications.

We provide an easy-to-follow measurement guide on our website. You can also have a friend assist you or visit a local tailor to ensure accuracy.

We offer a curated selection of high-quality fabrics, including wool, cotton, linen, and blends. Our range includes options for different seasons and occasions, from classic to contemporary styles.

Once an order is placed, changes may be limited due to the custom nature of our products. Please contact us as soon as possible if you need to make adjustments.

Our bespoke suits are crafted to your exact measurements and preferences, ensuring a perfect fit and a design tailored to your personal style. Unlike off-the-rack suits, our garments are made just for you, with attention to detail that reflects our commitment to quality.

Bespoke suits are fully custom and crafted from scratch to your exact specifications, offering the highest level of personalisation. Made-to-measure suits are based on a pre-existing pattern that is adjusted to your measurements, providing a custom fit with less lead time.

Our customer service team is here to help. If you have any concerns or issues with your order, please contact us immediately, and we will work to resolve the matter to your satisfaction.

If you’re looking for a specific fabric that’s not listed, please contact us. We have access to a wide range of fabrics and may be able to source what you need.

We do not currently provide rental garments. Our aim is to provide custom garments personally chosen and measured to fit you and your style. 

Blazers

A suit jacket is part of a matching set with trousers, typically in the same fabric. A blazer is more versatile and can be worn with different types of trousers or jeans, making it a more casual option.

Wool, cotton, linen, and blends are popular choices for blazers. Wool offers a structured look, while linen provides a lightweight, breathable option. Cotton blends are versatile and comfortable for year-round wear.

A blazer can be dressed up with tailored trousers and a shirt for formal events, or dressed down with jeans and a t-shirt for a smart-casual look. Customise your blazer for versatility, allowing it to transition seamlessly between various settings.

Yes, we offer both single and double-breasted blazers, allowing you to choose the style that best suits your taste and occasion.

Garment Care

We recommend dry cleaning your suit and storing it in a breathable garment bag. Follow the care instructions provided with your order to maintain the suit’s quality.

If your suit becomes wrinkled, it’s better to use a steamer rather than an iron, which can damage the fabric. If you must use an iron, ensure it’s on a low setting and use a pressing cloth.

Always hang your suit on a wide, padded hanger to support the shoulders and keep the jacket’s shape. Store trousers on a clamp hanger to avoid creases.

For minor stains, gently dab the area with a clean cloth and cold water. Avoid rubbing the stain, as this can push it deeper into the fabric. For tougher stains, take your suit to a professional cleaner.

To maintain the longevity of your suit, follow proper care instructions, store it correctly, rotate your wear, and address any issues like stains or loose threads promptly.

Shipping, Returns and Payments

Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location. Please check our shipping information page for details.

We accept all major credit/debit cards, PayPal, and bank transfers. Full payment is required at the time of order to begin the tailoring process.

You will receive email updates throughout the process, including when your suit is in production and when it’s shipped. You can also track your order status via your account on our website.